Return Policy

We run the largest repair facility in San Diego county and have over 30 years of experience!

  • No returns are accepted without written authorization from AKW Medical, Inc.
  • Authorized returns are subject to a 20% restocking fee.
  • Customer pays for shipping of return item.
  • No custom order items are eligible for return.
  • Items that are approved for return must be received at AKW Medical facility within 5 business days of approval.
  • Credit will be issue once item is received back at AKW facility in original condition.
  • Returns must be requested within 10 business days of receipt of item.
  • Items that are damaged in shipment or are not functioning properly will be replaced by AKW Medical, Inc.

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